PRIVACY

PRIVACY POLICY:

“Kosoyen USA respect and are committed to protecting your personal privacy. Kosoyen may collect
personally identifiable information when you visit our site. Kosoyen also automatically
receive and record information on our server logs from your browser including
your IP address, cookie information and the page(s) you visited. Your personal information will never sold or distributed to any 3rd parties unless otherwise required to process your order or if requested by law enforcement officials or judicial authorities.

SECURITY POLICY

“Your payment and personal information is always safe and protected. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot
be read over the internet.”

MINORS

We require that all purchases be made by individuals 18 years of age or older. Therefore, any personal information collected through the Sites when making a purchase are certified by you to be an eligible adult 18 years of age or older.

REFUND POLICY

“Kosoyen offers 7 day Money Back Guarantee on almost every product we offer. Please
call customer service at 1-888-964-5499, in advance to obtain an RMA number
(Return Merchandise Authorization) within 7 days of purchase date.”

Shipping Policy/Delivery Policy

Please be assured that your items will ship out within two business days of purchase.
Kosoyen determines the most efficient shipping carrier for your order. The carriers that
may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or
FedEx. We apologize for the inconvenience but we cannot ship to P.O. Boxes.

Estimated date of delivery,please note the following:

Credit card authorization and verification must be received prior to processing.
Federal Express and UPS deliveries occur Monday through Friday, excluding
holidays.
If you require expedited or 2 day shipping, please call us at 1-888-964-5499 for additional costs.
If the order is made with standard delivery, Shipping is free of charge.

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. California
orders will be charged state sales tax.